Política de envío
🤙 How long does it take for the merchandise to arrive?
Shipping for orders in the US takes from 3-10 business days depending on the shipping method selected. For international orders, please note that it can take up to 2-4 weeks to arrive depending on the destination and customs.
🤙 What shipping method do you use?
Shipping for orders in the United States are shipped USPS First Class or Priority Mail. International orders are shipped USPS First Class International Mail. It will depend on the shipping option selected at the moment of placing your order.
🤙 How much does shipping cost?
Shipping will ultimately depend on the quantity and final destination of your order. Options range from standard shipping, to expedited and tracked worldwide delivery.
🤙 Tracking information
As soon as the tracking information becomes available, it will automatically update in your order and you will receive a system-generated email with the tracking number.
🤙 Why is my order taking longer than expected?
Occasionally, the order fulfillment may take longer than initially expected. This may be caused by one of the following:
- The garment is out of stock and needs to be ordered from the supplier.
- The product did not pass the post-production quality check and needs to be reprinted to ensure a high-quality standard.
- The order contains 12 or more items.
However, if your order hasn’t been updated or shipped within 7 business days, please get in touch with our Support team for a status update.
🤙 Are there any additional charges for orders outside of the US?
When ordering products for delivery outside of the US you may be subject to import duties and taxes, which are levied once the products reach the specified delivery location. Any additional charges for customs and/or import clearance and other handling charges must be paid by you, as we have no control over these charges.
Please note that BJJ Living is not responsible for any import duties, customs fees and/or taxes that an order may incur upon its arrival in the destination country.
🤙 Can I combine orders to save on shipping/postage?
No, once an order has been placed it’s given its own unique order number. Merging orders together would cause confusion to our factory processes and ultimately cause a delay in completing your orders.
🤙 Why don't you ship to my country?
Most orders are processed the same working day. The shipping time depends on where your order is being sent to and the delivery option selected. Options range from standard shipping, to expedited and tracked worldwide delivery. You can find all the shipping information when you reach the cart and choose the shipping service that suits you.
Please note: Deliveries may be affected by public, bank or international holidays.